Shipping and Handling 

Orders do not ship on Saturday, Sunday, or Holidays.

Orders that are shipped within California are taxed at 8.25%. Our web store will compute correct shipping charges for all orders. You will have several shipping options to choose from through FedEx or the United States Postal Service (USPS). FedEx shipments have both tracking information and delivery confirmation.  Pricing for shipping options will be presented before you finish your checkout. All the items in our store are weighed properly so when you check out, it will compute the correct shipping charges for you and present you with your list of shipping options. If you put some items in your shopping cart and start the checkout process, you can see what the shipping charges will be without actually needing to complete an order.   In order to determine how long it may take for your order to be processed, please use the following table as a guide:

Shipping Type Selected	Usually ships
FedEx Next Day, 2nd Day, and Saver	24 hours
USPS Priority Mail	1 - 2 days
FedEx Home Delivery	1 - 2 days
FREE Shipping	2 - 4 days

It is not guaranteed that orders will leave within the time frames listed above. Weekends and holidays are not counted as days of shipping.

Damaged Package Claims
If you have received your order, and your package was damaged in transit, please contact us immediately (within 48 hours of receipt of your package). Customers with damaged packages can file a claim directly with us. Please keep all packaging (box, packing paper, etc.) for verification purposes. We will most likely request that the damaged product(s) be shipped back to us for verification.

Lost Package Claims
If you have not received your order, and feel your package may be lost, please contact us. Customers with packages that have not been received after 30 days from shipment date, can file a claim directly with us.

Important: In our attempts to combat fraud, we can only ship orders when the credit card holder's billing address matches what is on file with the card issuer.  Please ensure you list the billing address *exactly* as it appears on your credit card statement or it may be declined by our merchant bank.

We screen diligently for Credit Card fraud! We pursue all legal avenues and advise credit card companies, credit bureaus, and law authorities regarding any suspicious, attempted, or experienced credit card fraud.

How Do I Take Advantage of FREE Shipping on Orders Over $49?
FREE Shipping applies only to orders with over $49 of qualifying merchandise, excluding taxes, and applies to all orders. If you decide to choose our Free Shipping option, we will ship your order via the most cost-effective shipping method. Orders shipped using our FREE Shipping option, on average, take 7-10 days for delivery.

Express Delivery Services
If you need fast service, we can get your order to you quickly. Please note the following for FedEx Express shipments:

FedEx Overnight (1 Day) or FedEx 2Day: Most Express orders are shipped within 24 hours. Overnight orders, once shipped, will be delivered the next business day. FedEx 2Day orders will arrive 2 business days after being shipped. FedEx does not deliver on Saturday, Sunday or FedEx observed holidays.

If you need to receive your order by a certain date, and are unsure which shipping option to choose, please contact us and we will be happy to help you decide.

Contact Us:

Help@SunDiego.com

(866)642-7843

------------------------------------------------------------------------------------------------------------------------------------------------------

Return Policy

Please return all orders to the following address:

-----------------------------------------------------------------------------------------------------------------------------------------------------------

At Sun Diego Boardshops nothing is more important to us than CUSTOMER SATISFACTION.  If for any reason you are not 100% satisfied with your purchase you may return your order in part or in full for a refund within 60 days of purchase.  Items must be returned in the original condition and maynot have been washed, worn, or abused and accompanied by the receipt.

Without a receipt:

A credit will be issued at the currently listed price of  the item(s) in accordance with the above guidelines.

Sales price adjustments:

Adjustments will be given within seven days of the original purchase.

Sunglasses & Watches:

These items may be returned or exchanged only if the tags are still in tact and are accompanied by a receipt.

No returns or exchanges will be issues after 60 days.

We thank you for your patronage!